has been updated for iOS, introducing new tools that move it forward from being a transcription solution toward becoming a work productivity hub. Sam Liang, co-founder and CEO, told me a little about the company’s plans.

Otter wants to make distanced working meaningful

We know the pandemic accelerated adoption of remote and hybrid working practices. While this was a visible direction before COVID-19, the need to maintain distance meant even the most refusenik bosses had to support Work from Home (WFH), at least for a while.

It is, of course, true to say that some of these hard-won freedoms have been eroded in some workplaces of late, but remote and hybrid work has seen wider acceptance than ever before. Even Apple, albeit reluctantly, seems to have accepted that staff don’t need to be in the office every day of the week.

A recent Topia study claims 94% of employees think they should be able to work from anywhere, so long as they get their work done. With 34% of workers prepared to resign this year if they don’t get the flexibility they need, it’s only a matter of time before employers truly embrace these new workflows. It turns out that most businesses are run by humans, and they need to be heard.

Perhaps inevitably, remote work prompted a huge shift toward virtual and hybrid meetings. Otter claims over 500 million people attend such meetings daily. The company has seen a 400% increase in the number of meeting minutes it’ transcribed year-on-year — from 3 billion minutes to 12 billion in the last 12 months.

Even while changing the way we work represents a cultural shift that makes some business leaders uncomfortable, it also enables real advantages to smart companies willing to engage with the trend.

Copyright © 2022 IDG Communications, Inc.


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